Shipping Policy
Please allow 7-10 business days for orders to be processed (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
Delivery time will vary depending on your region and the shipping method chosen. Please note that turnaround times may be longer during launches due to the high volume of orders received.
Holiday Shipping Updates
- Letter Mail Shipping Cut Off Date: November 23rd
- Tracked Shipping Cut Off Date: December 12th
- Local Pickup Cut Off Date: December 16th
Shipping Options for Canada
- FREE Local Pickup in Cornwall, Ontario
- Letter Mail Shipping via Canada Post (up to 75g)
- Expedited Parcel Shipping via Canada Post
- Xpresspost Shipping via Canada Post
- Priority Mail Shipping via Canada Post
Shipping Options for USA
- Expedited Parcel USA
- Tracked Packet USA
How do I check the status of my order?
When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check it’s status. Please allow 48 hours for the tracking information to become available.
If you haven’t received your order within 30 days of receiving your shipping confirmation email, please contact us at cabindesignco@gmail.com with your name and order number, and we will look into it for you.
My order arrived and the contents are damaged. What do I do?
In the event that your order arrives damaged in any way, please email us as soon as possible at cabindesignco@gmail.com with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.
If you have any further questions, please don't hesitate to contact us at cabindesignco@gmail.com.